An Honest Review Of The Hyatt Zilara (Cancun)

If you’re looking for a good way to spend your Hyatt points, I would highly recommend staying at one of their all-inclusive resorts in Cancun. With all meals and drinks included, it really is the best bang-for-your-points. Whether you’re using cash or points, the Hyatt is a beautiful place to vacation. The resort regularly has promotions, so keep an eye out for special deals. So here it is, my honest review of the Hyatt Zilara in Cancun, Mexico. Lets talk about the good, the bad, and the windy!

Beautiful view from the Zilara room balcony

You can't beat that view!

A few key points:

The Food at Hyatt Zilara Cancun:

Food At Hyatt Zilara

A selection of desserts at Spice Buffet - Hyatt Zilara

When you’re staying at an all-inclusive luxury resort, food and drinks are definitely important! The Hyatt Zilara has six on-site restaurants to choose from. As far as all-inclusive resort food goes, Hyatt offers some impressive options. Our favorite dining option? The French restaurant at Hyatt Ziva! Be sure to visit the front desk for a letter and stop by the Ziva for dinner one night. We also loved the variety at Spice restaurant, which is the buffet at Hyatt Zilara.

Pelicanos At Zilara

Beautiful view dining outdoors

The Entertainment and Shows at Hyatt Zilara:

The entertainment at Hyatt Zilara was truly amazing. We were so impressed by all the talented performers! When you‘re not lounging on the beach, you can also enjoy the pool and ping-pong tables. We really enjoyed drinking margaritas and playing chess! The hotel offered various events during the week. Wine tastings, tequila tastings, disco parties, and live music kept us entertained during our stay. They offer a calendar of events in the lobby, so you can make sure to be around for the performances that interest you.

The Beach at Hyatt Zilara:

During our stay the beach was rather windy, and the ocean was rough. There is nothing comfortable about sand whipping on your bare legs. We could still swim in the water, but we did have to exercise caution. You’ll see colored flags showing whether the water is safe for swimming. If you’re not a fan of strong currents, the pool is more than adequate for a dip. Pool cabanas fill up very early! That being said, the beach and ocean is still breathtaking. The hotel does what they can to ensure that it is comfortable. Servers were readily available for drinks. We got approached a few times by people trying to sell us souvenirs, but they were respectful, friendly, and not pushy at all.

The Spa At Hyatt Zilara:

During our stay at Zilara, we booked a one-hour massage which included access to the spa facilities. To be honest, I wasn’t floored by the quality of the massage I received, but it was certainly a relaxing way to spend the day. The spa facilities on the other hand were incredible. We were very impressed by the top-notch service we received in the spa while we enjoyed the amenities. The sauna and hydrotherapy pools were amazing! We went early in the morning so the facilities were not crowded. This is a great option if the weather is not favorable.

Pros and Cons of Hyatt Zilara:

Swim up suite at the Zilara

The Zilara offers swim-up suites as well



The Lobby At Zilara

The Lobby At Zilara

Transportation From the Airport to the Hyatt Zilara:

In my experience, there is no need to be picky about transportation from the airport. Most of the shuttles and taxis are very familiar with the area and hotels. We used Happy Shuttle Cancun and were very pleased! Alternatively, the Hyatt does offer transportation, but it is more expensive.

Overall thoughts:

If you're looking for a great all-inclusive experience to use your Hyatt points, you can't go wrong with either resort in Cancun. I genuinely love both the Ziva and the Zilara for different reasons, and found them to be a great use of my reward points. Have you stayed at either resort? What were your thoughts?
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